Most practices struggle because their "operating system" lives entirely in the heads of a few key employees. When someone gets sick, goes on vacation, or moves on, the practice suffers. 

These 16 documents are designed to end that cycle. 

By downloading this pack, you've just taken the single most important step toward moving your practice from "People-Dependent" to "System-Dependent". At T Brock Dental Operations, we believe that a well-run office isn't just about higher production—it's about a better quality of life for the Doctor and the Team. 

How It Works (The "Pro" Way):

• The 30-Second Setup: Open each Word document, search for the placeholder [Insert Practice Name], and replace it with your actual practice name. In 30 seconds, the document is yours. 

• The "Laminate & Post" Strategy: Don't just keep checklists (like the Infection Control Log) hidden on a computer. Print them, laminate them, and put them in the actual workspace. If it's visible, it's actionable. 

• Industry Gold Standards: These templates are based on industry gold standards used by top-tier dental consultants, ready for you to tweak and make your own. 

What's Inside Your $37 Starter Pack:

• SOP: Patient Check-In & Arrival Experience 

• Workflow: Insurance Claims & Management 

• SOP: Scheduling for Productivity (The "Rock, Pebble, Sand" Method) 

• SOP: The "Short Call" (ASAP) List Management 

• HR: Dental Assistant (DA) Job Description & Performance Standards 

• LEADERSHIP: The "Self-Managed" Assistant Checklist 

• SOP: The "High-Closure" Treatment Presentation 

• DOCUMENT: The Formal Financial Agreement Template 

• SOP: The "Over-the-Counter" Collections Workflow 

• SOP: The "First Impression" New Patient Phone Script 

• COMPLIANCE: HIPAA Daily Practices & Privacy Checklist 

• SOP: The 10-Minute Morning Huddle Agenda 

• COMPLIANCE: Infection Control & Sterilization Log 

• DOCUMENT: Formal Patient Dismissal Letter 

• MARKETING: Social Media & Photo Consent Form 

• OPERATIONS: Supply Inventory & "Par Level" Order Form 

Important Download Information:

Please note: Your download link will expire 24 hours after your first click. Please download and save the ZIP folder to your computer immediately upon purchase.